Privacy Policy

When you submit a booking request or contact us through our website, we collect the following personal information:

Name and surname, email address, phone number, the treatment or service you enquire about, and any additional notes you include in your message.

We do not collect payment card details through this website. All payment processing is handled in person at the salon.

We use your personal information only to:

— Respond to your enquiry or booking request — Confirm and manage your appointments — Contact you about changes to a scheduled appointment — Send you information about promotions or events, only if you have opted in

We do not use your information for automated profiling or decision-making.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your data may be shared with our email service provider (Resend) solely for the purpose of delivering messages from our contact form. This provider is bound by confidentiality obligations and may not use your data for any other purpose.

Your information is stored securely and access is restricted to authorised personnel only. We take reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

While we take care to protect your information, no transmission over the internet can be guaranteed to be completely secure.

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Booking enquiry data is retained for up to 12 months. You may request earlier deletion at any time.

Under the Protection of Personal Information Act 4 of 2013 (POPIA), you have the right to:

— Know what personal information we hold about you — Request correction of inaccurate information — Request deletion of your information — Object to the processing of your information — Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at the details below.

This website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some parts of this site.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Wellness Centre 16 Fairview Office Park, First Street George East, George, 6529 hello@wellnesscentresalon.com